Frequently Asked Questions (FAQ)
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1. What are digital products?
Digital products are resources that can be purchased online and do not require physical shipping. They can include templates, e-books, guides, digital tools, and more .
2. How can I purchase a product?
Purchasing is easy! Simply choose the product, add it to your cart and complete the payment. Once you have made your purchase, you will receive the link for immediate download.
3. What format are the products in?
The products are available in various formats depending on the type:
- Template : PDF, PSD, Canva, Excel, Notion, etc.
- E-books and guides : PDF or EPUB
- Digital Tools : Files compatible with specific software
4. Can I request a customization?
Yes! We offer customization on some products. Contact us for more details.
5. Can I get a refund?
Due to the digital nature of our products, we cannot offer refunds after purchase. If you have any problems with the download or file, please email us and we will resolve the issue.
6. Where can I download my purchases?
After payment, you will receive an email with the link to download the product. If you do not find it, check your Spam or Promotions folder.
7. I need assistance, how can I contact you?
We are here to help! You can contact us via email